Frequently Asked Questions

I need help in the design studio.
How do I add notes to my order?
Can I add more garments once my order has been placed?
Can I reorder a design I have previously ordered?
Why does my order status say "Pending Auth"?
Can I use a credit card to pay for my order?
Will you ship my order without payment?
Can I reorder a design I have previously ordered?
How do I choose different garments?
Where can I find a sizing chart?
Can I ship my order internationally?
Do you accept special shipping requests?
When will I receive my order?
What is your Standard Lead Time?
What is your Minimum Order Requirement?
How do I submit my Logo or Artwork?
Can I pay for a Rush or Expedited Production?
Are there Limits to the Number of Imprint Colors?
I have received fewer pieces than I was expecting or there are missing items? What do I do?
Can I see a sample before placing my order?
What methods or mode of payment are available?
How much is the Shipping Cost?
How can I check the status of my order?