Frequently Asked Questions

- Shipping -

Yes. We ship all international orders utilizing U.S. Air Mail. International Orders require a physical street address and phone number. We are required to provide a commercial invoice for all International Orders. Deliveries will not be made on Weekends or holidays. The shipping time for international Postal Air Mail orders usually takes 5 to 30 business days depending on the country of destination. Please check with your local post office or customs office if you have not yet received your package.

Please Note: International orders may also be required to pay additional duty fees depending on the country of destination. Please check with customs officials within your country. We are not responsible for any customs fees, nor can we accept a package (or have a package returned to the United States) that is stuck in customs.

In some cases, yes. Contact customer service with your order number.

We expect your order to be shipped to you in approximately 10 days or less from the date of your order. Note: Processing times must be added to shipping times. We cannot ship to PO boxes.

We proudly offer FREE SHIPPING for orders over $500. 
For orders below $500, we use standard UPS rates for shipping. Please coordinate with our Sales Team for the pricing details.