Terms of Use

Terms of Use

These Terms of Use explain the rules and conditions that apply when you access the Unisource Apparel website, submit forms, request quotes, place orders, use design tools, or communicate with our team through our online services.

Effective Date

January 1, 2025

Acceptance of Terms

Welcome to Unisource Apparel ("we," "our," or "us"). By accessing or using our website, online forms, design resources, quote request tools, ordering services, or related digital services, you agree to comply with and be bound by these Terms of Use.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Use of the Website and Services

You agree to use the Unisource Apparel website and services only for lawful purposes and in a manner that does not harm our business, interfere with website operation, misuse our systems, infringe the rights of others, or violate applicable laws or regulations.

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated or if activity appears harmful, fraudulent, abusive, or unauthorized.

2. Intellectual Property Rights

All content on our website and related services, including text, graphics, images, product presentations, design examples, logos, trademarks, layouts, and other materials, is owned by Unisource Apparel, our licensors, our suppliers, or other authorized rights holders.

You may not copy, reproduce, distribute, modify, display, sell, or create derivative works from website content without prior written consent, except as permitted for normal personal or business use of our website.

3. Customer Artwork and Submitted Content

When you submit artwork, logos, school marks, organization names, images, text, or other materials to Unisource Apparel, you represent that you have the necessary rights, permissions, or authority to use those materials for the requested project.

You authorize Unisource Apparel to use submitted materials as needed to review, quote, proof, produce, fulfill, and support your apparel or promotional product request.

4. User Accounts

If account access is available through our website or ordering tools, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us promptly if you believe your account has been accessed or used without authorization.

5. Quotes, Orders, and Payments

Product availability, colors, sizes, pricing, decoration options, production timelines, and shipping estimates are subject to change and may depend on supplier inventory, artwork readiness, order quantity, decoration method, approval timing, and destination.

We reserve the right to review, refuse, revise, or cancel quotes or orders at our discretion, including in cases of pricing errors, inventory changes, artwork concerns, incomplete information, suspected fraud, or other operational issues.

Payments must be made using authorized payment methods. An order may not move into production until required approvals, payment terms, and artwork confirmations are completed.

6. Proofs, Approvals, and Production

For customized products, artwork proofs, product details, quantities, colors, sizes, decoration placements, and deadlines should be reviewed carefully before approval. Once an order is approved and production begins, changes, cancellations, returns, or exchanges may be limited.

Unisource Apparel is not responsible for errors that were present in approved proofs, submitted artwork, customer-provided instructions, or final approved order details.

7. SMS Communications

By providing your mobile number and opting in, you agree to receive SMS or text messages from Unisource Apparel. These messages may include quote follow-ups, order updates, project communications, customer support messages, and promotional content when you have opted in to receive such communications.

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan. You may opt out at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us at 888-743-8000 or sales@unisourceapparel.com.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, protect, and share information. Please review our Privacy Policy for more details.

9. Third-Party Services and Links

Our website may use or link to third-party platforms, payment processors, shipping carriers, analytics tools, product suppliers, design tools, or other service providers. We are not responsible for the content, availability, security, or practices of third-party websites or services.

10. Limitation of Liability

To the fullest extent permitted by law, Unisource Apparel is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, services, forms, tools, or communications.

Our total liability for any claim related to products or services will not exceed the amount paid by you for the applicable products or services giving rise to the claim.

11. Changes to These Terms

We may update or modify these Terms of Use from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted means you acknowledge and agree to the updated Terms.

12. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us:

Unisource Apparel
sales@unisourceapparel.com
888-743-8000
3100 E. Cedar Street, Unit 12
Ontario, California 91761

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Use.

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